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Terms of Use

ProCleanerUS Terms of Service

Last updated: December 11, 2025

Introduction Welcome to ProCleanerUS. By accessing and using the www.procleanerus.com website and its associated services and mobile applications (collectively, the “Service”), operated by ProCleanerUS (“we”, “us”, “our”), you agree to be bound by these Terms of Service (“Terms”). These Terms apply to all visitors, users, and others who access or use the Service in the United States and internationally. If you do not agree with any part of these Terms, you must not use our Service.

1. Account Terms

  • Eligibility: To use this Service, you must be at least 18 years old and capable of forming a binding contract under applicable US law.
  • Account Registration: You must provide accurate, current, and complete information during the signup process, including your full legal name, a valid email address, business name, and billing information. You agree to update this information promptly if it changes.
  • Account Security: You are solely responsible for maintaining the confidentiality of your account login credentials (username and password) and for all activities that occur under your account. You must notify ProCleanerUS immediately of any unauthorized use or security breach. ProCleanerUS will not be liable for any loss or damage arising from your failure to comply with this security obligation.
  • Single Entity Use: Unless explicitly agreed otherwise in writing, your subscription permits the operation of one single legal entity per subscription. Attempting to manage multiple, separate companies or franchises under a single subscription without prior written approval is a violation of these Terms and will result in immediate suspension without refund.
  • Franchises: Use of our platform as part of a franchise system requires a specific Enterprise Agreement. Unauthorized use in a franchise context is strictly prohibited.

2. Payment, Refunds, and Billing

  • Payment Methods: A valid credit or debit card is required for all paid accounts. By providing payment information, you authorize ProCleanerUS to charge all fees incurred through your account to your designated payment method.
  • Free Trial & Billing: If you sign up for our 7-day free trial and do not cancel before the trial period ends, you will be automatically billed for the selected subscription plan on the 8th day. Subsequent billing will occur every 30 days (for monthly plans) or 365 days (for annual plans) until you cancel.
  • Non-Refundable: As a standard US software policy, all payments are non-refundable. We do not provide refunds or credits for partial subscription periods, unused features, or if you cancel before the end of your current billing cycle.
  • Taxes: All fees are exclusive of applicable federal, state, or local taxes (e.g., sales tax). You are responsible for the payment of all such taxes based on your jurisdiction.

3. Cancellation and Termination

  • Cancellation by User: You are solely responsible for properly cancelling your account. You can cancel at any time through your dashboard settings under “Billing” or “Account”. Email or voicemail requests to cancel are not considered official until confirmed by a support agent.
  • Effect of Cancellation: If you cancel before the end of your current paid period, your cancellation will take effect immediately, but you will retain access until the end of the billing cycle. No pro-rated refunds will be issued.
  • Termination by ProCleanerUS: We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to a violation of these Terms, non-payment, or suspected fraudulent activity.

4. Modifications to the Service and Prices

  • Service Changes: We reserve the right to modify, upgrade, suspend, or discontinue any part of the Service at any time, with or without notice.
  • Price Changes: Prices for all Services are subject to change upon 30 days’ notice from us. Such notice may be provided via email or by posting the changes on the ProCleanerUS website.

5. Copyright and Content Ownership

  • Your Content: We claim no intellectual property rights over the data or material you provide to the Service. Your profile and business data remain yours. By using the Service, you grant ProCleanerUS a license to use your content solely for the purpose of operating the Service.
  • Our Content: All content, software, graphics, and code associated with the Service are the exclusive property of ProCleanerUS and are protected by United States and international copyright and trademark laws.
  • Prohibited Actions: You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

6. General Conditions & Disclaimers

  • “As Is” Service: The Service is provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied, including warranties of merchantability or fitness for a particular purpose.
  • Third-Party Services: We use third-party vendors (e.g., AWS, Stripe) to provide the necessary hardware, software, networking, and storage required to run the Service.
  • Service Level: While we strive for 99.9% uptime, we do not warrant that the Service will be uninterrupted, timely, secure, or error-free.

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall ProCleanerUS, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages—including loss of profits, data, or goodwill—resulting from your use of (or inability to use) the Service. In no event shall our total liability to you exceed the amount you paid to ProCleanerUS in the past 12 months.

8. Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State, e.g., Delaware or Texas], without regard to its conflict of law provisions.
  • Arbitration: Any dispute arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA), rather than in court. You agree to waive any right to a jury trial or to participate in a class action.

9. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in effect.

10. Contact Us

For any questions about these Terms of Service, please contact us: