The 5-Star Client Portal That Builds Trust
Give your residential and commercial clients the modern, “Uber-style” experience they expect. From real-time crew tracking to instant online payments, empower your customers to manage their accounts 24/7.
1. Real-Time Transparency & Trust
Eliminate the “Where is my cleaner?” phone calls. Give your clients total peace of mind with market-leading transparency.
Live Crew Tracking: Just like a ride-share app, your clients can view a live map of their technician’s location once they are “On Route.” They receive automatic ETA updates and delay notifications, significantly boosting satisfaction.
Proof of Service Photo Logs: Build undeniable trust. Clients can view a complete history of past appointments, including “Before & After” photos uploaded by your team. This is essential for commercial quality assurance and dispute resolution.
Detailed Job Specs: Clients can see exactly who is coming and what tasks are scheduled. They can also add specific access notes (e.g., gate codes, alarm details) or pet warnings directly to the booking for the crew to see.
2. 24/7 Self-Service & Account Control
Reduce your administrative workload by letting clients manage their own bookings and billing.
Instant App Access (No Download Required): Using Progressive Web App (PWA) technology, clients can install your branded portal directly to their phone’s home screen in one tap—no need to search the App Store or remember passwords.
Secure Online Payments: Improve your cash flow. Clients can view outstanding balances and pay invoices instantly via Stripe. The dashboard also flags jobs requiring upfront deposits or service call fees, allowing clients to “Pay Now” to secure their slot.
Digital E-Signatures: Speed up your sales cycle. Clients can review quotes and sign service agreements or liability waivers digitally right from their phone.
Schedule Management: Give them control. Clients can request to reschedule or cancel appointments through the portal. You retain full control by approving or denying these requests from your admin dashboard.
Profile Updates: Clients can update their own phone numbers, emails, and profile photos, ensuring your CRM data is always accurate without you lifting a finger.
3. Seamless Communication & Loyalty
Turn one-time customers into clients for life with integrated rewards and support.
Loyalty Rewards Program: Increase your Customer Lifetime Value (CLV). A dedicated “My Rewards” card on the dashboard tracks points earned from every job. Clients can redeem points for service credits or coupons, giving them a financial reason to stick with you.
Direct Admin Chat: Replace scattered text messages. The built-in “Team Chat” lets clients message your office directly for quick support or questions, keeping all communication centralized.
Emergency Service Requests: Clients can submit a priority “Emergency Service” form for urgent cleanups, ensuring their request is fast-tracked to your dispatch team.
Smart Push Notifications: Keep them in the loop. Clients with the app installed receive instant push notifications on their screen, such as “Technician is 10 minutes away” or “Invoice Due,” ensuring they never miss an update.
Gamified Lead Gen: If a client wins a prize via your “Scratch & Win” marketing campaigns, a priority redemption request is automatically created in their dashboard, prompting them to book a job to claim their reward.
Automated Loyalty
Stop competing on price. Our built-in Loyalty Rewards Program lets clients earn points on every dollar spent, locking them in and reducing churn automatically.
Zero-Friction Billing
Get paid faster. Clients can pay deposits, service fees, or full invoices instantly via Stripe. No more mailing checks or chasing late payments.
The "Uber" Experience
Stand out from the competition. Offer Live GPS Tracking and "On-Route" notifications that give your clients the high-tech transparency they love.
No, and that’s a huge advantage. Our app uses Progressive Web App (PWA) technology. Clients simply visit your branded link and tap “Add to Home Screen.” It installs instantly without taking up massive storage space or requiring an App Store login, removing barriers to entry.
Yes. While customers love the “Uber-style” tracking, we understand privacy is important. Tracking is only active when the staff member clicks “On Route” and ends when they arrive, ensuring staff privacy is maintained while off the clock.
If you require a deposit or a “trip charge” for a specific booking, the app will flag that appointment as “Payment Required.” The customer must click “Pay Now” and complete the transaction via Stripe to confirm the slot, protecting you from cancellations.
Yes. The portal is excellent for Facility Managers. They can view job history, upcoming schedules, and “Proof of Service” photos for their specific sites, making it easy for them to verify work and approve invoices.
They can request a cancellation, but they cannot delete the job from your schedule unilaterally. The request is sent to your admin dashboard for approval. This allows you to enforce your cancellation policy or charge a fee before accepting the change.